Your Privacy At BitcoinSuper.io

BitcoinSuper is an educational publisher. We collect the minimum personal information needed to respond to enquiries, deliver educational content, and schedule calls when you choose to book one.

This policy explains what we gather, why we use it, and the choices you have over your data.

Quick Read

We only collect contact details and information you voluntarily provide when using our educational resources, contacting us, or booking a call.
Data is used to respond to enquiries, deliver educational content, schedule calls, make requested introductions, and comply with legal obligations.
We do not pass your personal information to external SMSF, tax, accounting, custody, or advisory providers unless you request an introduction, give us permission, or provide information to them directly.
You can access, update, or request deletion of your personal information at any time.

Last Updated: July 7, 2026

Data We Collect

We only collect information you provide voluntarily when using this site or contacting us.

Contact and identity details

Name, email address, and phone number when you request information or book a call.
Company or professional details if you provide them.
Communication history relevant to your enquiries.

Educational context

Information about your SMSF goals, bitcoin storage questions, or topics you raise about structure and pathways.
Details you share in forms, emails, or calls about your situation or learning objectives.
Any documents or details you voluntarily provide when asking us to understand your enquiry or point you toward relevant educational resources.

Website usage

Technical data that does not identify you (browser type, pages visited, time spent) captured in aggregate.
No behavioural profiling or advertising trackers are used.
We use this data to improve the site and understand how people use our educational resources.

How We Use Data

We use your information only for the purposes described below.

Primary uses

Respond to your enquiries and deliver educational content about SMSF structure and bitcoin in super.
Route callback requests and schedule calls when you use the form or booking calendar on this site.
Make introductions to external providers only where you request that introduction or give us permission to do so.
Send operational updates, educational content, or changes to our resources (you can opt out at any time).
Comply with legal obligations and maintain records where required.

Legal grounds

Your consent when you submit forms, book a call, or opt in to communications.
Legitimate interests in operating an educational publisher and improving our resources.
Compliance with legal obligations under Australian law.

Disclosure to third parties

We never sell personal information. We do not share your personal information with SMSF administrators, accountants, tax professionals, custody providers, advisers, or other external providers unless you ask us to introduce you, give us permission, or provide your information directly to that third party.

Where you request an introduction, we may share the information reasonably needed to make that introduction, such as your name, contact details, and relevant context you have authorised us to pass on. The third party will then handle your information under its own privacy policy.

We may also use service providers that help us operate this website, manage enquiries, schedule calls, send emails, maintain records, or comply with legal obligations. Those providers may process information only for the purpose of providing services to BitcoinSuper.

Commercial relationship

Andy Pattinson is affiliated with The Bitcoin Adviser. BitcoinSuper is an educational publisher. Callback requests and navigation calls may connect you with The Bitcoin Adviser or other Australian professionals for implementation and provider questions. BitcoinSuper does not receive commissions for SMSF administrator referrals.

Security & Retention

We take security seriously and keep your information only as long as needed.

Security measures

Encrypted transmission (SSL/TLS) for data exchanged through this website.
Access controls so only authorised personnel handle your information.
Due diligence on third party tools to ensure they meet our security standards.

Retention and storage

We keep personal data only as long as needed to operate this site, respond to enquiries, or meet regulatory obligations.
When information is no longer required, it is securely deleted or anonymised.
We may archive essential records for legal or audit purposes where retention is required.

Data location and jurisdiction

Our infrastructure and team operate primarily in Australia. By using this website, you acknowledge that your information is processed under Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where service providers operate in other jurisdictions, we apply similar privacy protections.

Your Choices

You have rights over your personal information. Here is how to exercise them.

Access and corrections: Request a copy of the information we hold about you or ask us to correct inaccurate details. Contact us at info@bitcoinsuper.io.

Opt out and preferences: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly.

Deletion requests: Ask us to erase your data where it is no longer needed, subject to legal or record keeping requirements (for example, if we need to keep records for tax or audit purposes).

Questions and complaints: If you have concerns about how we handle your information, contact us directly so we can address them. You can also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.

External Resources

Third party links and introductions: This site may reference third party articles, tools, SMSF administrators, accountants, tax professionals, custody providers, advisers, or other external resources. Their privacy practices are independent of ours. We do not provide your personal information to those providers unless you request an introduction, give us permission, or submit information to them directly. Links should not be interpreted as endorsements, advice, or confirmation that a provider is suitable for your circumstances.

Provider privacy policies: If you choose to engage with an external provider, review that provider's privacy policy and terms before submitting personal information. Once you provide information directly to a third party, that provider is responsible for handling it under its own privacy practices.

Policy updates: We review this policy periodically to reflect regulatory changes and improvements to our educational resources. When we make significant updates, we will adjust the Last Updated date and, where appropriate, notify users through email or site notices.

Related information: This privacy policy applies to information collected through BitcoinSuper.io. For how we use cookies and similar technologies, see our Cookie Policy. For disclaimers and boundaries on what this site does and does not provide, see Disclaimers.

Contact

For privacy questions, data requests, or to exercise your rights, email info@bitcoinsuper.io. We aim to respond within five business days.

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